FAQ

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    High-rise Allocation Request 

    Priority allocation of high-rise rooms is provided only to hotel direct reservation customers (wired, home page).

    Wired: 064 8015000
    Home page: www.goldonehotel.com

    Thank you.

    Please refer to it
    Ocean View King Room is located on the 3rd, 4th and 5th floors, Ocean View Twin Room is located on the 3rd floor, Ocean View Super King Room is located on the 4th and 5th floor, Half Ocean View Family Room is located on the 2nd floor, Ocean View Suite is located on the 3rd and 4th floor, Garden View Suite is located on the 2nd floor, and Ocean View Royal Suite is located on the 5th floor 

    I'd like a non-smoking room, please 

    Gold One Hotel & Sweet is designated as a non-smoking building for all rooms.

    Thank you. 

    Is it possible to pick you up at Jeju Airport? 

    Paid pickup is available.
    Advance reservation is required, and please contact 064 8015000.

    Gold One Hotel & Suites can be checked in from 15:00. If you need to keep your luggage, we can provide you with a luggage storage service. 

    A Swimming Pool Towel 

    Swimming pool towels are free to rent at the front desk and return.

    *The swimming pool is not mandatory for hydroponics and swimming, but please cooperate so that a clean swimming pool can be maintained.
    Thank you. 

    Electric Vehicle Charging Station (Related to Charging Card) 

    There are two electric car chargers at the outdoor entrance of the hotel.

    Please refer to it when charging.
    For public chargers, you will receive a special card (post-paid payment) that is rented by rental companies
    You must rent it and use it to charge it.

    Regular credit cards and charging cards are not allowed.
    (However, Happy Charger and Environmental Department Card are available.) 

    Is it prohibited to use external bath products? 

    Yes, it is prohibited to use external bath products, and please purchase a hotel-only bath product.

    Sales price: KRW 10,000 (number of use: about 2 times)

    This is for the hygiene and cleanliness of the next guest's room jacuzzi bathtub, so please understand. It can be purchased at the front.

    Thank you. 

    How do I make a reservation for a group meeting? 

    The group meeting will be held in the Emerald Hall on the first floor of the hotel.

    [The number of people]
    a round table of 50 people
    80 people at the school table

    Reservations for the Emerald Hall can be made by wire reservation or e-mail at our hotel.

    Contact us by wire: 064-801-5004 (24 hours)
    이메일: Info@goldonehotel.com 

    Is there an iron in the hotel? 

    You can rent an iron.
    Contact the front (0648015000, 24 hours). 

    Is there a styler in the hotel? 

    It is prepared in the Ocean View Royal Suite and can be used if you stay in the Ocean View Royal Suite.

    Please use it a lot. 

    Air Purifier 

    You can rent it for free.
    It's limited in quantity, so we take a reservation in advance.
    Thank you.